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Privacy Policy

Last updated: December 2024

PlainFinancials ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our service.

Information We Collect

We collect information you provide directly to us:

  • Account Information: Email address and name when you create an account
  • Financial Data: The financial figures you enter for analysis (revenue, expenses, etc.)
  • Payment Information: Processed securely by Stripe; we do not store card details
  • Usage Data: How you interact with our service to improve the experience

How We Use Your Information

We use your information to:

  • Provide and improve our financial analysis service
  • Generate your personalized financial reports
  • Process your subscription payments
  • Send important service updates
  • Respond to your support requests

Data Storage and Security

Your data is stored securely using industry-standard encryption. We use Supabase for data storage, which employs bank-level security measures. Your financial data is only accessible to you and is never shared with third parties.

Data Retention

We retain your financial reports based on your subscription plan:

  • Free accounts: 30 days
  • Paid accounts: 12 months

You can delete your data at any time from your dashboard.

Third-Party Services

We use the following third-party services:

  • Supabase: Database and authentication
  • Stripe: Payment processing
  • Netlify: Website hosting
  • OpenAI/Anthropic: AI analysis (your data is processed but not stored by these services)

Cookies

We use essential cookies to keep you logged in and remember your preferences. We do not use tracking or advertising cookies.

Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your account and data
  • Export your data
  • Opt out of marketing communications

Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect data from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the service.

Contact Us

If you have questions about this Privacy Policy or your data, contact us at:

Eterna.General@gmail.com

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